Insurers must stay abreast of InsurTech trends to stay competitive, enhance operations, and improve customer services in the dynamic insurance landscape. InsurTech, which combines technology with insurance, incorporates artificial intelligence, machine learning, data analytics, blockchain, and Internet of Things. The leveraging of innovations such as AI chatbots for 24/7 support and ML algorithms for personalized… Read More »

If you thought that the incognito mode in Google Chrome would allow you to browse the web privately, we don’t blame you. After all, that’s what the feature seems to suggest. Later investigations revealed that Google continues to collect data on Chrome users even when in incognito mode, resulting in a costly lawsuit that the… Read More »

From catastrophic events linked to climate change to social unrest, the insurance industry is seeing big claims. While some risks are more easily predicted than others, new data sources may help insurers and customers find ways to turn down the heat. In this Insurance News Analysis, Abbey Compton and I talk about new data from… Read More »

The future of insurance customer engagement is marked by a remarkable shift towards a more customer-centric approach. As technology and personalization take center stage, insurers are redefining their role as trusted partners in their customers’ lives. By doing so, they not only ensure their survival in a dynamic marketplace but also contribute to a more… Read More »